Discovery Training Services

New England's Only 24 /7 Training Partner

Home

Why Train? The Benefits

Why Us?

Test your Database!

Courses

Microsoft Outlines

RE Outlines

Course Price List

Etiquette

Etiquette_Book

Webinars

GoogleSupport

Training Schedule

RE Schedule

Clients & Case Studies

New User Group

About Us

Services

MultiMedia Services

About the CEO

Testimonials

News and Events

Dece 2018

Nov2018

Oct 2018

Sept 2018

Aug 2018

July 2018

Jun 2018

May 2018

April2018

March2018

Feb 2018

Jan 2018

Dec 2017

Nov 2017

Oct 2017

Sept 2017

Aug 2017

July 2

July 2017

June, 2017

May 2017 2

May, 2017

April 2, 2017

March 2017

Feb 2017

Jan 2017

Dec 2016

Nov 2016

September 2016

August, 2016

July 2016

June 2016

May 2016

April 2016

March 2016

Feb 2016

Jan 2016

Dec2

Dec 2015

Nov2015

October 2015

DTS CEO Advocates

September 2015

August 2015

July 2015

June, 2015

May 2015

April 2015

The Fight Never Stops

Advocating for Innovation

December 2014

October 2014

September 2014

August 2014

July 2014

June, 2014

April, 2014 - Expo

March WCW 2014

March 2014

Feb2014

Dec 2013

November, 2013

June, 2013 News

May 2013 News

April 2013 News

March, 2013 News

February, 2013

January, 2013 News

2012 - 12

2012 - 11

2012 - 10

2012 - 10 b

2012 - 9

2012 - 8 b

2012 - 8

2012 - 7

2012 - 6

2012 - 5

2012 - 4

2012- 3

page1

February

2012 - 2

2012 - 1

Sales Promotions

Inbox

Contact Us

Computer Upgrades Drive Onsite Training

Partner with Discovery Training
When Human Resources automated direct deposit, a panic ensued for a Wallingford manufacturer. "Half of our employees have never used a computer," commented the HR generalist. "And they were used to receiving a paper check every other week. We had a major morale issue on our hands." It was time to call Discovery. 

After reviewing their immediate needs, DTS rotated shifts around the clock for payroll software training and Windows and file management '101'. "It was important that each employee felt comfortable learning how to login and what a login to a shared computer was. Teaching privacy and log-out features became critical when you think about the salaray and benefits details on a pay stub," remarked Christine Mansfield, DTS CEO. 

The overnight shift appreciated the availability of classes, although the moonlight offered a unique training perspective! 

Another Middletown hospital partnered with DTS to roll-out Google as a replacement to their Microsoft suite. The employee backlash mounted, and again, partnering with Discovery fostered a consultative approach to embracing drastic workplace changes. "We embrace each training class as a cohort, reinforcing the employees' need to validate the challenges of an increasingly digitized office, but building emerging technical skills to support healthcare. "Some of our classes truly addressed the technological software skills, as well as the very raw emotional coping skills needed with some of those directly impacted with tool gaps in the software change. Fortunately our consultants are cross-trained to empower employees' adoption of new skills and changing climates," commented Mansfield. "We pull each employee through the barriers -- whether technical or emotional-- and deliver a quality learning experience that benefits the employer's and employees' satisfaction. It was a win-win, and helped the employees move past the change and see the positive benefits of the new system. It takes teamwork."

Yet another Hartford client introduced touch-screen surface pros to their trainers, and a North Haven distributor rolled out tablets to their sales team. Again, a varied skill set in their teams left some managers and employees requiring training. So Discovery team trained device and new Office software skills to both organizations, enabling a swift adoption of the new technology. The sales team experienced a 50% decrease in order errors the week after training with the new Excel and Windows skills! And the Hartford workplace firm witnessed a 100% drop in employee complaints, once they learned how to 'swipe' and manage the newer Windows 8 interface. "Our job is to help in any way."

Let Discovery partner with your next chapter, and email us for a free quote.


DTS, P.O. Box 1967, Wallingford, CT 06492, www.discoverytrain.com, (203)269-2624
© 2018, All Rights Reserved.

Web Hosting powered by Network Solutions®