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Access award -winning, customer focused services with Discovery Training:
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| Targeted Instructional Services: |
- On-site & Online Instructor–led Classes with flexible class sizes
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- Award -Winning Micro Lab "Boot Camps" to maximize learning and accelerate 'on-the-job' skill application
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- Onsite Training at Client Site(s) for Conversion, Computer Training, Database management and clean-up, Consultation and Project Management
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- Executive, One-on-One & Team Coaching or Consulting
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- Curriculum and Content development services for Client hosted Webinars, Learning Content systems and online courseware
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- Strategic planning, brainstorming and project management facilitation to create training plans, talent succession plans and onsite training studios
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| Customer Service & Support Integrated with Client Systems Staff: |
- After-class Student Support Available
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- 24/7 Desktop Technical Support Available always to all students post class
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- Online/ Web Q & A and Intranet Support
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- Customized Client "Gold" Web Pages
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| Outsourced Education Department Services: |
- Class Registration Management
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- Training Program Consultation
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- Student Learning Behavior, Learning Style & Technical Assessments
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- Student Course Assignments
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- Student Progress & Performance Reporting
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- Onsite Marketing & Promotion for Training Classes
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| A minimum of 20 plus years of training and consulting experience with every instructor .. |
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With Discovery Training Services, your organization will benefit from a robust range of education and training services, whether your requirements specify a custom solution or training on standard desktop applications. DTS is the ideal training department to complement your Training, Systems and Human Resources teams.
- 24 hour Training Availability - Discovery Training Services delivers computer and project training session 24 hours a day, 7 days a week -- including holidays. Our experienced team works with your employee and management teams to customize the curriculum to your needs, train at your facility, and at the hours and days convenient to your team.
* Your shift, weeknight and weekend employees have the same opportunity to train during their business 'day' as the 9-5 teams. Holidays included!
* Software conversions often must happen over holiday weekends. Discovery is proud of our experience integrating software training with the actual system launches.
- Training and consulting for fundraising professionals. With over 20years of software training experience in the non-profit sector, Discovery Training Services is an outstanding choice for onsite instruction and consulting on The Raiser’s Edge® software. We offer affordable pricing for any budget and flexible instruction to meet your organization's needs.
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| Customize every aspect of training. |
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- On-site Instructor-led Classes. We offer training in all of the popular personal computer applications from introductory level through advanced. We readily customize our own curriculum or develop new curriculum according to our clients' needs.
- Customized Training. Making modifications to our standard classes presents no problem to us. We believe in delivering curriculum for clients that reflects the users' real work environment. We will readily adapt our training material so that it reflects the application as it is installed on your users' systems, and we will incorporate in our instruction any usage requirements of the organization.
- Classes at Your Site. We hold regularly scheduled classes at your Company location.
- Curriculum Development. If your business has software developed in-house for specific applications, we can create customized curriculum for your use. We have many years experience in developing curriculum for proprietary software applications and for industry-specific software that has been tailored for a business.
- Personal Coaching. We work with individuals to address a specific computer training need in a timely fashion in order to complete a project. We also work one-on-one with executives to accommodate busy schedules.
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| Your One-Stop Registration & Reporting Source |
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After-Class Support. Our course manuals are easy to follow and serve as a great reference, but we also understand participants may have more detailed questions once they are back on the job, even weeks later. We are happy to assist our students at any time after the completion of a course.
Needs and Skills Assessments. We strive to place people into the appropriate class. Our simple assessment process can quickly identify an individual's current skill level as it relates to his/her job requirements and from that create an individualized learning plan for each user.
Class Registration Management. Our registration process is simple and efficient. We will design a registration form to capture information your organization requires, i.e. department codes or supervisors' signatures. Detailed attendance records are maintained and reported to clients.
Training Program Management. Companies that need regularly scheduled training sessions can outsource the entire PC training function to Discovery. This service includes publishing class schedules, managing the registration process, managing instructors, and providing periodic reports to the appropriate managers.
Custom Web Pages for Corporate Clients. We offer our corporate clients their own web pages, known as "Gold Pages", on the Discovery website. These customized Gold Pages provide information about the client's computer classes including detailed course outlines, class schedules, how to register and more.
Training Program Consultation. We meet with your management team to gain an understanding of your business and how the software will be used within the business. We will recommend a training program including content, duration and cost to achieve the corporation's objectives.
Continually expanding course base. We strive to stay at the forefront of the software training needs of our clients. Visit our Courses page to see what we currently offer. If you do not see what you are looking for, email our office at info@discoverytrain.com.
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