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LEAN and efficiency goals dominated Q4 training trends as organizations and companies balanced increasing costs and unpredictable funding. The highest bookings for learning courses online and in the classroom included:

Training Course Name  Percentage Booked 
Software training (Conversion/ Upgrade)   12%
LEAN / Agile training  10%
Technology Etiquette (Email, Usage, Standards)  8%
Public Speaking/ Presentation skills 7%
Database management, protocols, data entry, queries, analysis 25%
Data Entry & Formatting, Analysis/Spreadsheet Skills 32%
Forms & Desktop Publishing 5%
File Management/ Windows/ Computer Literacy 6% 
Other 7%

"The pressure to perform on the balance sheet and shareholders is tremendous," commented Christine Mansfield. "Each training dollar invested returns individual dividends for increased productivity, morale and efficiencies, but ripple of continous learning commitment for the culture."  "I expect companies to increase training in the next year and harness the value of so much investment in cloud and database technologies across all industries. To buy million dollar software without any training is a miss for the employees and the overall technology opportunity cost."


DTS, P.O. Box 1967, Wallingford, CT 06492, www.discoverytrain.com, (203)269-2624
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