Press Release

For Immediate Release

Contact Christine Mansfield
Phone: (203) 269-2624

Q1 Successes scored in Non Profit, Corporate, University and Healthcare clients!

March 30, 2011 - WALLINGFORD - The challenge was 'on' from the Discovery client base. Help me do more with less - money, employees and options. First quarter brought new clients and old from across Connecticut, Massachusetts and Rhode Island to our classroom and onsite at theirs.

Our success stories included:

• Team training Hospital clinical, management and operational staffs in new Excel skills to document trends and data in patient care, physician procedures and issues. Used this data to satisfy federal and State audit requirements.
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• Department training for a local City employee base including fire, police, City Hall, operations, Plant, Water & Sewer, Library, Health, and other departments on Word editing processes, Excel formula building and data entry tips and formatting best practices. Productivity increased 50% in employees trained!
  
  
• Re-designed a prospect database for regional Hospital to better mine donors for upcoming Annual Campaign and fundraising for new Center at the Hospital. Training including data entry streamlining, query design, marketing & mail tips for bulk rate usage, export tips, report template building and maintenance tips for non database personnel. Annual fund tracking 47% higher year over year!
  
  
• Created event management reports, templates and queries for state Non Profit association to use across multile regional sites. Streamlined database techniques for reporting and communication for onsite use during the event. Created executive scorecards for donor fundraising use. Created Job aides and checklists for event staff in data entry and for administrative staff to use for reporting and volunteer use. Event is running smoothly!
• Taught a group of employees at a municipal office word processing skills and publishing tips. For the first time in 40 years, they commented they actually learned in a friendly atmosphere, and could take their work with them to use at the office- and brag to their grandchildren! A wonderful success story.